Project Harmless — Frequently Asked Questions
Everything you want to know about Project Harmless — the UK sustainability brand behind the Harmless Poop Bag, Harmless Apothecary, and Harmless Atelier. For product-specific questions, see the topic FAQs below.
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Harmless Poop Bag FAQs →
Harmless Apothecary FAQs →
Harmless Atelier FAQs →
What is Project Harmless?
Project Harmless is a UK sustainability brand founded in Edinburgh, Scotland, making genuine alternatives to conventional plastic across three product lines: the Harmless Poop Bag (dissolvable dog waste bags), Harmless Apothecary (Scottish botanical skincare), and Harmless Atelier (deadstock-fabric accessories). Named one of the UK's 100 most inspiring small businesses 2025.
What products does Project Harmless make?
Project Harmless makes three product lines. The Harmless Poop Bag — dissolvable, medical-grade, water-reactive dog waste bags. Harmless Apothecary — small-batch Scottish botanical skincare and handmade soap. Harmless Atelier — plastic-free accessories made from deadstock fabric, handmade in Scotland. All built as genuine alternatives to conventional plastic.
Where is Project Harmless based?
Project Harmless is founded and headquartered in Edinburgh, Scotland. Our Apothecary skincare is handmade in Argyll and Bute on Scotland's west coast, our Atelier accessories are made in Scotland from deadstock fabric, and our Harmless Poop Bags are produced to UK standards. All our products are shipped from Scottish Borders, UK.
Where do you ship?
Project Harmless currently ships to the UK, Ireland, USA and selected countries. We offer free UK shipping on qualifying orders. We're working on international expansion — if you're outside the UK and want to know when we ship to your country, join our newsletter or follow us on Instagram for updates.
What's your returns policy?
Unopened, unused Project Harmless products can be returned within 30 days of delivery for a full refund. Handmade Atelier items and opened Apothecary skincare cannot be returned for hygiene reasons unless faulty. For faulty or damaged items, contact us within 14 days. View our full returns policy.
Do you offer wholesale or stockist partnerships?
Yes — Project Harmless supplies selected UK independent stockists across our Poop Bag, Apothecary, and Atelier ranges. If you run a pet store, homeware shop, lifestyle boutique, or similar, drop us a message via our contact page with your store details and we'll be in touch with wholesale terms.
How are you funded — are you independent?
Project Harmless is independently owned and operated. We're not backed by a parent company, investment group, or private equity — decisions are made by our team, not by shareholders pressuring us on margins or sustainability shortcuts. That independence is why we can build products that genuinely do what the label says.
Why "Harmless" as a brand name?
The name Harmless reflects our core commitment: making products designed to do no harm to people, animals, or the environment. Conventional alternatives often cause invisible damage — microplastics from poop bags, palm-oil deforestation in skincare, landfill textiles from fashion. Project Harmless products are designed with sustainability in mind.
Where has Project Harmless been featured in the press?
Project Harmless has been featured on BBC, in The Times, The Scotsman, and on STV News. We've been recognised as one of the UK's 100 most inspiring small businesses 2025. Our weather-tested dissolvable dog poop bag and Scottish botanical skincare range have both drawn UK-wide press attention since 2022. View our full press and media coverage.
How do I contact Project Harmless?
You can contact Project Harmless via our contact page — for general questions, wholesale enquiries, press, or support on an order. We aim to respond within 2 working days. Follow us on Instagram or join our newsletter for product updates and news.